FAQ

Yes, we bring all basic cleaning supplies and tools. If you have preferred products you’d like us to use, let us know in advance.

Yes. We do our best to assign the same cleaner for recurring clients to maintain consistency.

Yes. For all new clients, we start with a deep clean to bring the space up to standard. After that, we can schedule regular maintenance cleanings if desired.

Yes, we’re pet-friendly. Let us know in advance so we can plan accordingly. However, we do not clean litter boxes, cages, or pet waste.

You can request an appointment through our online booking tool. Once we receive your request, we’ll follow up within 24 hours to confirm availability and send a service agreement for review.

We’re happy to clarify anything else. Visit our Contact page or reach out directly and we’ll get back to you as soon as possible.

We accept Square for card payments or invoicing. Payment is due during booking, additional hours or services may be agreed upon and billed after service is completed.

We understand that plans change. Please give at least 24 hours’ notice if you need to reschedule. Short-notice cancellations may be subject to a fee.

We cover general cleaning, deep cleaning, housekeeping tasks, and organizational services. You choose how we spend the time. For a full list, visit our Services page.

Specialty add-ons—like fridge cleaning, garbage removal, or ozone odor treatments—are available for an additional fee. You’ll find these listed under Add-On Services on the Services page.

Pricing varies slightly based on service type. Visit our Pricing page for full details. All appointments have a 3-hour minimum.